When we last left off with the saga I've been having with Verizon DSL, the customer service representative told me the $200 would be credited to my credit card during the first week of February.
Yesterday, though not an entire week had passed, I decided to check my on-line credit card statement. Low and behold, there was a credit from Verizon in the amount of $170.
At first, I was annoyed, that they didn't get the amount correct. But then I looked at my Verizon billing statement, and realized that they DID give me the $200 credit, but deducted this month's DSL bill amount.
I feel like I've won the lottery, with this ultimate success over the evil corporation.
Wednesday, February 6, 2008
Monday, January 28, 2008
Snow day!
By the slimmest of margins, I got a snow day today. Not that the pictures would let you know how close it was . . . 
All the school districts around me cancelled school. And with very reasonable notice (by 5:30am). But I hadn't heard anything from my school, which is 25 miles south of here.
In looking at the internet, it was clear there was SOME snow down there, but not nearly as much as there was here. So I sucked it up, showered, ate breakfast, got dressed. Dragging my feet while doing so, saying, "I can't believe I have to go to school/ maybe the call will still come . . ."
And then, as I was packing lunch, and a mere 3 minutes from leaving the house, the blessed phone call came. "No school today."
I believe I benefited from the fact that our school draws students from a wide geographic area, and it FINALLY was deemed not safe enough for so many of the students and their families to be driving.
It did leave me with a quandary, however. I was all dressed, awake, and ready to go. Do I stay up and do things around the house? Do I go back to bed (it IS still early, after all)?
The bed won. I read for about a half hour and then fell asleep for another 90 minutes of glorious snow-day sleep!
Friday, January 25, 2008
There's something in the water
Right now there are 4 women pregnant where I work. (Amanda actually just went into the hospital this morning, so soon that number will be 3.)
Here is a picture of three of us taken a week ago:
From L - R: Bridgett (due mid-June), me (due 5/24), and Elizabeth (due early May). It's fun sharing our experience (and lack-thereof, since we are all first timers) with one another.
Here is a picture of three of us taken a week ago:
From L - R: Bridgett (due mid-June), me (due 5/24), and Elizabeth (due early May). It's fun sharing our experience (and lack-thereof, since we are all first timers) with one another.
Thursday, January 24, 2008
A pen miracle
I'm sitting at my work computer right now.
And there are four - that's right - FOUR pens within easy reach.
It's miracle, I tell ya, as usually I'm lucky to be able to find one at this particular location.
They usually are at my other desk. Or more likely, have walked away with a student.
But today, they are migrating to the computer. Oh, what a happy day it is!
And there are four - that's right - FOUR pens within easy reach.
It's miracle, I tell ya, as usually I'm lucky to be able to find one at this particular location.
They usually are at my other desk. Or more likely, have walked away with a student.
But today, they are migrating to the computer. Oh, what a happy day it is!
Tuesday, January 15, 2008
Typos
Over the past week, I've been keeping track of how many times I type my email address incorrectly. More specifically, I've been writing down the varied ways I can type "@gmail.com".
This is what I've come up with:
3gmail.com
2gmail.com
@gmai.lcom
@gmailc.om
@gmailcom
@gamail.com
@gtmail.com
Sometimes typing too fast DOES cause mistakes.
This is what I've come up with:
3gmail.com
2gmail.com
@gmai.lcom
@gmailc.om
@gmailcom
@gamail.com
@gtmail.com
Sometimes typing too fast DOES cause mistakes.
Monday, January 14, 2008
Four days of boredom
I've begun a four day stretch of extreme boredom at work.
It's the end of the semester, so the students have three days to review for their exam. I gave them the review at the start of class today. Now it's up to them to get ready. Every now and then, a student will ask me a question during class. YES! Something to break up the monotony. And then I go back to trying to find something to do around the classroom.
Often I use this time to clean my classroom, but since I did that job last week, I'm left to doing things like posting to the blog-o-sphere.
The fourth day of boredom is when they have their actually exam. I'll be proctoring tests all morning. Which is slow and painful. You can't even really do something to fill the time, like read a book, because you're supposed to be monitoring the room for cheating.
It's weeks like these where I wish I was a fully-caffeinated person.
It's the end of the semester, so the students have three days to review for their exam. I gave them the review at the start of class today. Now it's up to them to get ready. Every now and then, a student will ask me a question during class. YES! Something to break up the monotony. And then I go back to trying to find something to do around the classroom.
Often I use this time to clean my classroom, but since I did that job last week, I'm left to doing things like posting to the blog-o-sphere.
The fourth day of boredom is when they have their actually exam. I'll be proctoring tests all morning. Which is slow and painful. You can't even really do something to fill the time, like read a book, because you're supposed to be monitoring the room for cheating.
It's weeks like these where I wish I was a fully-caffeinated person.
Tuesday, January 8, 2008
I hate Verizon, part 4
First, a brief recap about the conversations I've had with the billing department.
Conversation #1: Oh, so sorry. The credit will show up on your next statement. Because of the inconvenience (and that fact you are obviously upset), we'll give you two weeks free.
The next statement DID give me two weeks free, but the $200 credit was lacking. (And in hind-sight, if they could press a button to give me two weeks free, how come they can't give me my $200 as easily)
So . . .
Conversation #2: "Oh. We'll credit it to your next statement." I don't believe them and insist on them sending me a check. Am told it will arrive in 3-4 weeks, and am given a reference number (and a small bit of hope.)
One month passes. No check in the mail.
Conversation #3 (this was yesterday): First, I successfully navigated the automated menu the first time around, which made me feel quite happy. Got a recording that said they were experiencing a high volume of calls, etc., and that I'd be on hold for 15 minutes. This was not to deter me.
The hold music could drive a person crazy, however. Imagine the worst, most annoying video game music that you have ever heard. Make it warbly, tinny, and fade in and out. All on a 12 second loop. I persevered, however.
When I finally get to talking with the customer service representative, we go round and round. This is the short version.
"I see that you do have the credit"
"But I don't actually have the money yet. I have a reference number . . . " (I have to refer to the reference number 3 times before he actually asks me for it)
After some pausing and talking . . .
"Let me fill out a check request form"
"NO - that has already been done. Where's my money?"
"These things take 2-3 months to resolve. It should show up on your credit card during the first week of February"
"Then why did the first person say I'd be getting it on my next statement. And the second person said I'd be getting a check in a month."
"Trust me, you'll get your credit in the start of February."
"You'll have to excuse me for not trusting you, as obviously the previous two people have lied to me. It is totally unacceptable for Verizon to be keeping my money this long. I want to talk to your supervisor."
"They are all on the phone talking with other customers. Do you want to wait?"
"Yes. I do."
"Okaaaaay."
So I go through two periods of waiting only to be told "It looks like they've all gone home for the day. You can call back tomorrow."
UGH.
"Has Verizon provided you with excellent customer service today?"
"No. You haven't. Goodbye."
Conversation #1: Oh, so sorry. The credit will show up on your next statement. Because of the inconvenience (and that fact you are obviously upset), we'll give you two weeks free.
The next statement DID give me two weeks free, but the $200 credit was lacking. (And in hind-sight, if they could press a button to give me two weeks free, how come they can't give me my $200 as easily)
So . . .
Conversation #2: "Oh. We'll credit it to your next statement." I don't believe them and insist on them sending me a check. Am told it will arrive in 3-4 weeks, and am given a reference number (and a small bit of hope.)
One month passes. No check in the mail.
Conversation #3 (this was yesterday): First, I successfully navigated the automated menu the first time around, which made me feel quite happy. Got a recording that said they were experiencing a high volume of calls, etc., and that I'd be on hold for 15 minutes. This was not to deter me.
The hold music could drive a person crazy, however. Imagine the worst, most annoying video game music that you have ever heard. Make it warbly, tinny, and fade in and out. All on a 12 second loop. I persevered, however.
When I finally get to talking with the customer service representative, we go round and round. This is the short version.
"I see that you do have the credit"
"But I don't actually have the money yet. I have a reference number . . . " (I have to refer to the reference number 3 times before he actually asks me for it)
After some pausing and talking . . .
"Let me fill out a check request form"
"NO - that has already been done. Where's my money?"
"These things take 2-3 months to resolve. It should show up on your credit card during the first week of February"
"Then why did the first person say I'd be getting it on my next statement. And the second person said I'd be getting a check in a month."
"Trust me, you'll get your credit in the start of February."
"You'll have to excuse me for not trusting you, as obviously the previous two people have lied to me. It is totally unacceptable for Verizon to be keeping my money this long. I want to talk to your supervisor."
"They are all on the phone talking with other customers. Do you want to wait?"
"Yes. I do."
"Okaaaaay."
So I go through two periods of waiting only to be told "It looks like they've all gone home for the day. You can call back tomorrow."
UGH.
"Has Verizon provided you with excellent customer service today?"
"No. You haven't. Goodbye."
I hate Verizon, part 4
First, a brief recap about the conversations I've had with the billing department.
Conversation #1: Oh, so sorry. The credit will show up on your next statement. Because of the inconvenience (and that fact you are obviously upset), we'll give you two weeks free.
The next statement DID give me two weeks free, but the $200 credit was lacking. So . . .
Conversation #2: "Oh. We'll credit it to your next statement." I don't believe them and insist on them sending me a check. Am told it will arrive in 3-4 weeks, and am given a reference number (and a small bit of hope.)
One month passes. No check in the mail.
Conversation #3 (this was yesterday): First, I successfully navigated the automated menu the first time around, which made me feel quite happy. Got a recording that said they were experiencing a high volume of calls, etc., and that I'd be on hold for 15 minutes. This was not to deter me.
The hold music could drive a person crazy, however. Imagine the worst, most annoying video game music that you have ever heard. Make it warbly, tinny, and fading in and out. All on a 12 second loop. I persevered, however.
When I finally get to talking with the customer service representative, we go round and round. This is the short version.
"I see that you do have the credit"
"But I don't actually have the money yet. I have a reference number . . . " (I have to refer to the reference number 3 times before he actually asks me for it)
After some pausing and talking . . .
"Let me fill out a check request form"
"NO - that has already been done. Where's my money?"
"These things take 2-3 months to resolve. It should show up on your credit card during the first week of February"
"Then why did the first person say I'd be getting it on my next statement. And the second person said I'd be getting a check in a month."
"Trust me, you'll get your credit in the start of February."
"You'll have to excuse me for not trusting you, as obviously the previous two people have lied to me. It is totally unacceptable for Verizon to be keeping my money this long. I want to talk to your supervisor."
"They are all on the phone talking with other customers. Do you want to wait."
"Yes. I do."
"Okaaaaay."
So I go through two periods of waiting only to be told "It looks like they've all gone home for the day. You can call back tomorrow."
UGH.
"Has Verizon provided you with excellent customer service today?"
"No. You haven't. Goodbye."
Conversation #1: Oh, so sorry. The credit will show up on your next statement. Because of the inconvenience (and that fact you are obviously upset), we'll give you two weeks free.
The next statement DID give me two weeks free, but the $200 credit was lacking. So . . .
Conversation #2: "Oh. We'll credit it to your next statement." I don't believe them and insist on them sending me a check. Am told it will arrive in 3-4 weeks, and am given a reference number (and a small bit of hope.)
One month passes. No check in the mail.
Conversation #3 (this was yesterday): First, I successfully navigated the automated menu the first time around, which made me feel quite happy. Got a recording that said they were experiencing a high volume of calls, etc., and that I'd be on hold for 15 minutes. This was not to deter me.
The hold music could drive a person crazy, however. Imagine the worst, most annoying video game music that you have ever heard. Make it warbly, tinny, and fading in and out. All on a 12 second loop. I persevered, however.
When I finally get to talking with the customer service representative, we go round and round. This is the short version.
"I see that you do have the credit"
"But I don't actually have the money yet. I have a reference number . . . " (I have to refer to the reference number 3 times before he actually asks me for it)
After some pausing and talking . . .
"Let me fill out a check request form"
"NO - that has already been done. Where's my money?"
"These things take 2-3 months to resolve. It should show up on your credit card during the first week of February"
"Then why did the first person say I'd be getting it on my next statement. And the second person said I'd be getting a check in a month."
"Trust me, you'll get your credit in the start of February."
"You'll have to excuse me for not trusting you, as obviously the previous two people have lied to me. It is totally unacceptable for Verizon to be keeping my money this long. I want to talk to your supervisor."
"They are all on the phone talking with other customers. Do you want to wait."
"Yes. I do."
"Okaaaaay."
So I go through two periods of waiting only to be told "It looks like they've all gone home for the day. You can call back tomorrow."
UGH.
"Has Verizon provided you with excellent customer service today?"
"No. You haven't. Goodbye."
Monday, January 7, 2008
Why not everyday?
Today, January 7th, is my first day back to school after the Christmas Holiday. Things are going alright, if you disregard the vomit splatter on my black pants. (Sigh).
But the point of this entry - I've spent most of the day (while students have been working on assignments) cleaning the many piles of papers found in my classroom. The computer desk had 2 piles. The main overhead desk had at least 4. The secondary overhead / cart had 2.
And everything is now in it's place. It's all so nice now. Why can't I live like this everyday?
But the point of this entry - I've spent most of the day (while students have been working on assignments) cleaning the many piles of papers found in my classroom. The computer desk had 2 piles. The main overhead desk had at least 4. The secondary overhead / cart had 2.
And everything is now in it's place. It's all so nice now. Why can't I live like this everyday?
Tuesday, December 11, 2007
Bagels
If you ever have left over food, just leave it on the facutly room table, and it's sure to be gone in a matter of moment.
I know this. Yesterday, I bought two bagels. One for breakfast on Monday. One for Tuesday. I put Tuesday's bagel on a side table. Out of the way. I've been doing this two-bagel process for about 3 weeks.
Today (Tuesday), I arrive at work to find my bagel is gone. My breakfast is gone. It wasn't in the public domain free-for-all area as described above. And yet, it was gone.
Very annoying. So I had to head back out into the cold morning to get food. I've had two dreams recently about Sausage McMuffins with Egg, including one where they renamed it an "Austrailian Toaster Biscuit with Egg". So I naturally just had to go to McDonalds for my semi-annual gut-busting breakfast.
And once I was back at work, I put up a snarky note near where the bagel was last seen:
"I bought 2 bagels on Monday. One to eat Monday. One to eat Tuesday. I left Tuesday's bagel here. Tuesday morning it was GONE. The pregnant lady's breakfast was GONE! Shame, shame, shame. -- Jill"
I know this. Yesterday, I bought two bagels. One for breakfast on Monday. One for Tuesday. I put Tuesday's bagel on a side table. Out of the way. I've been doing this two-bagel process for about 3 weeks.
Today (Tuesday), I arrive at work to find my bagel is gone. My breakfast is gone. It wasn't in the public domain free-for-all area as described above. And yet, it was gone.
Very annoying. So I had to head back out into the cold morning to get food. I've had two dreams recently about Sausage McMuffins with Egg, including one where they renamed it an "Austrailian Toaster Biscuit with Egg". So I naturally just had to go to McDonalds for my semi-annual gut-busting breakfast.
And once I was back at work, I put up a snarky note near where the bagel was last seen:
"I bought 2 bagels on Monday. One to eat Monday. One to eat Tuesday. I left Tuesday's bagel here. Tuesday morning it was GONE. The pregnant lady's breakfast was GONE! Shame, shame, shame. -- Jill"
Saturday, December 8, 2007
Is it a baby . . .
Below are a few pictures from an ultrasound a had about a month ago. (Sorry about the delay in posting).
Definitely a baby . . .
Or is it an alien? . . . .
Much like it's father?
Just kidding about the father part. Doug is actually to the right of the alien. It's a scene from "Mars Attack", when Doug was doing acting in Hollywood.
Is it a baby . . .
Is it a baby, or is it an alien. Below are pictures from an ultrasound I had about a month ago. (Sorry it's taken me so long to post them.)
Definitely a baby . . .
Meet Jim
I'd like to introduce you to Jim, my garden knome. Marla got him for me for my birthday from Flamingo Jim's in Rockaway Beach. He weighs about 30 pounds. No joke!
Thursday, December 6, 2007
I hate Verizon, part 4
It's probably not surprising that I didn't hear back from Verizon with regards to the email I sent them. I didn't even get the courtesy, "We have received your email and a customer service rep will be getting back to you", generic email.
So I buckled down, (would have taken a shot of alcohol if that wasn't frowned upon in pregnancy), and called them again today.
Phone call #1. Navigate the horrible phone maze system. Talk to someone, who needs to talk with someone else to confirm something with billing. Puts me on hold for "3-4 minutes". I agree to this, because what else can I do? The hold music even sucks as Verizon. It's tinney, comes in and out in waves, and doesn't even make a song you'd recognize.
And then, the call gets disconnected.
I am determined to get this taken care of.
Phone call #2. Navigate the horrible phone maze system. Get connected to someone who promises me "Excellent customer service." I try not to laugh derisively. I explain the short version of the problem, and he says something to the effect of, "No problem. I just credit that to your account."
"No, I don't think so," says I. "The person I talked to three weeks ago said the same thing, and it didn't happen. I want the money put back on my credit card or have a check written to me. I want my money."
"Okay," he says. "We'll get a check out to you."
"When can I expect it?"
"3-4 weeks."
"Are you kidding me? Your company is going to keep my money for nearly three months, over a charge that you mistakenly put on my account? That is horrible."
We went round and round like this for about another minute. But I settled for the check option, with a confirmation number.
And then he had the nerve (though it's probably off a script that he has to read) to ask, "So, did we provide you with excellent customer service today?"
"You did what you could, but I wouldn't call it excellent. Goodbye."
Still hating Verizon, but maybe this will all be resolved in 3-4 weeks.
So I buckled down, (would have taken a shot of alcohol if that wasn't frowned upon in pregnancy), and called them again today.
Phone call #1. Navigate the horrible phone maze system. Talk to someone, who needs to talk with someone else to confirm something with billing. Puts me on hold for "3-4 minutes". I agree to this, because what else can I do? The hold music even sucks as Verizon. It's tinney, comes in and out in waves, and doesn't even make a song you'd recognize.
And then, the call gets disconnected.
I am determined to get this taken care of.
Phone call #2. Navigate the horrible phone maze system. Get connected to someone who promises me "Excellent customer service." I try not to laugh derisively. I explain the short version of the problem, and he says something to the effect of, "No problem. I just credit that to your account."
"No, I don't think so," says I. "The person I talked to three weeks ago said the same thing, and it didn't happen. I want the money put back on my credit card or have a check written to me. I want my money."
"Okay," he says. "We'll get a check out to you."
"When can I expect it?"
"3-4 weeks."
"Are you kidding me? Your company is going to keep my money for nearly three months, over a charge that you mistakenly put on my account? That is horrible."
We went round and round like this for about another minute. But I settled for the check option, with a confirmation number.
And then he had the nerve (though it's probably off a script that he has to read) to ask, "So, did we provide you with excellent customer service today?"
"You did what you could, but I wouldn't call it excellent. Goodbye."
Still hating Verizon, but maybe this will all be resolved in 3-4 weeks.
Thwack
Driving on I-5 today, just a mere mile from home, my windshield got hit with a rock. You know that sound. It makes you jump, and you look to see if you can tell where it hit.
Well, today there was no question where it hit. There was instantly a 'snowflake' about the size of a quarter eminating from the site of the hit.
I must admit. I am a rock chip magnate. You can see at least 5 other obvious sites where I've had this windshield repaired, and numerous other ones that are small enough you have to know where they are.
In going to the repair clinic, they were impressed that I came in right away, and congratulated me on my promptness. It was the type of ding that was guaranteed to spread. And, as we were to find out in the repair process, it was actually TWO rocks that hit at the same time.
Now that's rock-chip talent!
Well, today there was no question where it hit. There was instantly a 'snowflake' about the size of a quarter eminating from the site of the hit.
I must admit. I am a rock chip magnate. You can see at least 5 other obvious sites where I've had this windshield repaired, and numerous other ones that are small enough you have to know where they are.
In going to the repair clinic, they were impressed that I came in right away, and congratulated me on my promptness. It was the type of ding that was guaranteed to spread. And, as we were to find out in the repair process, it was actually TWO rocks that hit at the same time.
Now that's rock-chip talent!
Tuesday, December 4, 2007
I hate Verizon, part 3
Below is the email I sent to Verizon today. I'm still waiting for a reply. (And I'd like to thank my mother for my personal advocacy skills in the face of consumer injustice!)
"On my Oct 25th statement, I was billed $199 (plus taxes) for an on-site installation fee. We never had anything installed at our house. (That part is a long story that will make me cry with anger, so I won’t go into it now.)
"On my Oct 25th statement, I was billed $199 (plus taxes) for an on-site installation fee. We never had anything installed at our house. (That part is a long story that will make me cry with anger, so I won’t go into it now.)
I called customer service (and I hesitate to call it that, as I had such a bad experience), and was told that there would be a credit to my account of $199 (plus taxes), but that it wouldn’t show up until my next statement. I was given 2 weeks of free service for the ‘inconvenience’ of having to loan Verizon over $200 for the month, since they couldn’t immediately credit my credit card.
Well, in looking at my Nov. 25th statement, I have not been credited the money that was improperly charged to me on the Oct. 25th statement.
I am very angry.
At this point, I want you to either immediately credit my credit card for the correct amount or mail me a check. I AM going to report this to the Better Business Bureau. There is nothing acceptable about being charged over $200 dollars for a service I did not receive, and then having to wait over a month – and at this point, going on two months – to receive the credit.
Please reply back by the end of the business day on Wednesday."
Monday, December 3, 2007
I am a hazard
Last night I was driving to church, at about 6pm. It was dark and rainy. Just like in the Snoopy Chronicles.
(As a side note, it's been raining constantly and raining hard for 24 hours now. Unusual for Seattle. If I were still in Tillamook, I'd be expecting Lake Lucerne to be making an appearance and for school to be canceled due to flooding.)
So I'm cruising down I-5, and the car behind me flashes its brights at me. I ignore it at first, thinking the car had just gone over a bump, so it seemed like the brights were flashed. But, alas, it happened two more times. "WHY?", I wonder. My lights are on. And there isn't a murderer in my back seat, like in those urban legends.
Oh. Perhaps my tail lights are out, so it doesn't look like my lights are on. I check it out at church, and sure enough, no tail lights.
Which means I until I get them replaced, any time it's dark and I'm driving, I need to drive with my hazard lights on. It's very annoying. Now, no one knows when I'm using my turn indicator. And the clicking of the hazards don't match up with the beat of the music. And I feel compelled to drive in the slow lane, even though my car is functioning just fine otherwise.
I've mentioned to several people how both my tail lights are out, and so far two people said they noticed that I had one out, but forgot to tell me about it. There ought to be some sort of easy way for drivers behind you to let you know that a tail light is out. A special blinker they can use in their car. It could also be used when you leave your turn indicator on . . .
Later on today, I'm going to an auto supply store to get new bulbs. I'm going to install them while I have a break at work, because at least at work I have covered parking. (Did I mention how hard it's been raining?)
I realize, however, that there are several bulbs in the general tail light area, and I want to make sure I'm replacing the right ones. Not the brake lights or the turn indicators. So I was paying attention to other cars' tail lights as I was driving to work this morning. I thought it would be easy to find another car like mine on the road (same make and generally the same year), but it's more of a challenge than I thought. It quite interesting to see how many different designs there are for tail lights. Makes for a 'fun' little game during the commute.
Now I'm off to the land of light bulbs. Best rainy wishes to all!
(As a side note, it's been raining constantly and raining hard for 24 hours now. Unusual for Seattle. If I were still in Tillamook, I'd be expecting Lake Lucerne to be making an appearance and for school to be canceled due to flooding.)
So I'm cruising down I-5, and the car behind me flashes its brights at me. I ignore it at first, thinking the car had just gone over a bump, so it seemed like the brights were flashed. But, alas, it happened two more times. "WHY?", I wonder. My lights are on. And there isn't a murderer in my back seat, like in those urban legends.
Oh. Perhaps my tail lights are out, so it doesn't look like my lights are on. I check it out at church, and sure enough, no tail lights.
Which means I until I get them replaced, any time it's dark and I'm driving, I need to drive with my hazard lights on. It's very annoying. Now, no one knows when I'm using my turn indicator. And the clicking of the hazards don't match up with the beat of the music. And I feel compelled to drive in the slow lane, even though my car is functioning just fine otherwise.
I've mentioned to several people how both my tail lights are out, and so far two people said they noticed that I had one out, but forgot to tell me about it. There ought to be some sort of easy way for drivers behind you to let you know that a tail light is out. A special blinker they can use in their car. It could also be used when you leave your turn indicator on . . .
Later on today, I'm going to an auto supply store to get new bulbs. I'm going to install them while I have a break at work, because at least at work I have covered parking. (Did I mention how hard it's been raining?)
I realize, however, that there are several bulbs in the general tail light area, and I want to make sure I'm replacing the right ones. Not the brake lights or the turn indicators. So I was paying attention to other cars' tail lights as I was driving to work this morning. I thought it would be easy to find another car like mine on the road (same make and generally the same year), but it's more of a challenge than I thought. It quite interesting to see how many different designs there are for tail lights. Makes for a 'fun' little game during the commute.
Now I'm off to the land of light bulbs. Best rainy wishes to all!
Tuesday, November 13, 2007
I hate Verizon, part 2
Yesterday I pulled up my Verizon DSL bill off the internet. Guess what bonus charge was on there? $199 for an on-site installation fee. That's right. They charged us for installing the phone jack (see previous Verizon post) that they refused to ACTUALLY install because of stupid billing procedures.
You might imagine how this customer service phone call went.
Phone call #1. Let's start with the horrible navigation in the automated menu. Finally reached a live person. She had such a heavy accent, I could barely understand what she was saying. AND she couldn't find my record of existance. AND she transferred me back to some menu of no-return.
Phone call #2. Horrible navigation. Live person. Slightly lighter accent. After explaining that I had been billed for a service I never received, he put me on hold to check with the tech services people to confirm that we never received the service. Fortunately, that one all checked out okay.
Here's where I ended up crying on the phone. He said that my account had been credited the $199 on Oct. 25. The bill I had in front of me was dated Oct. 25, so where was the credit? I have automated credit-card billing, and in looking on the internet, saw that I was charged the full amount of my Oct. bill (~$250). There was no credit of ($199) listed on my card. And the guy kept saying that I had a balance of zero, yet I had been credited the $199. Last time I checked, zero doesn't equal -199.
Apparently, the credit of $199 is just showing up internally until my next bill. I still have to pay $250 this month; my money won't be refunded until next month. I'm glad our budget isn't so tight that we can't float this amount of money for an entire month. Instead, Verizon earns a tiny bit of interest off it while it sits in their bank and not mine.
For my 'trouble', we are getting 2 weeks of free service. A whopping $18 (or so).
I hate Verizon.
You might imagine how this customer service phone call went.
Phone call #1. Let's start with the horrible navigation in the automated menu. Finally reached a live person. She had such a heavy accent, I could barely understand what she was saying. AND she couldn't find my record of existance. AND she transferred me back to some menu of no-return.
Phone call #2. Horrible navigation. Live person. Slightly lighter accent. After explaining that I had been billed for a service I never received, he put me on hold to check with the tech services people to confirm that we never received the service. Fortunately, that one all checked out okay.
Here's where I ended up crying on the phone. He said that my account had been credited the $199 on Oct. 25. The bill I had in front of me was dated Oct. 25, so where was the credit? I have automated credit-card billing, and in looking on the internet, saw that I was charged the full amount of my Oct. bill (~$250). There was no credit of ($199) listed on my card. And the guy kept saying that I had a balance of zero, yet I had been credited the $199. Last time I checked, zero doesn't equal -199.
Apparently, the credit of $199 is just showing up internally until my next bill. I still have to pay $250 this month; my money won't be refunded until next month. I'm glad our budget isn't so tight that we can't float this amount of money for an entire month. Instead, Verizon earns a tiny bit of interest off it while it sits in their bank and not mine.
For my 'trouble', we are getting 2 weeks of free service. A whopping $18 (or so).
I hate Verizon.
Wednesday, October 31, 2007
The News
Hi All-
Sorry for the lack of postings recently. There's really only been one piece of news, and it's been in the roll-out phase since last Thursday.
I'm preggers. With child. In the family way. Expecting a wee one. Knocked up.
I'd post a picture of the pregnancy test, but that would revolve around me being at home to take a picture. So please excuse the lack of visual aids.
This kid is due to launch May 24, just a few short days before my sister Marla. It's wonderful to be sharing this experience with her.
What else might you want to know . . .
Yes, I have morning sickness. Yes, I've been quite tired. Actually took yesterday off and slept all day.
Yes, we are very excited for Little B to join us!
Sorry for the lack of postings recently. There's really only been one piece of news, and it's been in the roll-out phase since last Thursday.
I'm preggers. With child. In the family way. Expecting a wee one. Knocked up.
I'd post a picture of the pregnancy test, but that would revolve around me being at home to take a picture. So please excuse the lack of visual aids.
This kid is due to launch May 24, just a few short days before my sister Marla. It's wonderful to be sharing this experience with her.
What else might you want to know . . .
Yes, I have morning sickness. Yes, I've been quite tired. Actually took yesterday off and slept all day.
Yes, we are very excited for Little B to join us!
Saturday, October 6, 2007
No illicit drugs. Really!
I was looking at the itemized receipt from my most recent trip to Fred Meyer for groceries. Among the items being picked up were an assortment of instant mashed potatoes. Easy side dishes!!
I've heard of "BC bud" as slang for marijuana, but had no idea I'd bought some during this trip to the store.
Betty Crocker's Mashed Potatoes rang up as " B C MSH POT"
And the Idahoan Potatoes read: "IDAHOAN POT"
Cracks me up. Truly, I was just buying mashed potatoes, officer. :)
I've heard of "BC bud" as slang for marijuana, but had no idea I'd bought some during this trip to the store.
Betty Crocker's Mashed Potatoes rang up as " B C MSH POT"
And the Idahoan Potatoes read: "IDAHOAN POT"
Cracks me up. Truly, I was just buying mashed potatoes, officer. :)
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